MyRichmond

Overview

The central goal of the app is to display user-specific data from across multiple City business systems (up to 10 different business systems) in a consistent, clean and engaging user interface.

The Challenge

The City of Richmond, as part of its smart city initiative, has committed to overhauling its online services for customers, starting from scratch with a comprehensive digital transformation strategy.

Their goal was to create a user-friendly, personalized web portal, enabling customers to access all online city services from a single, convenient platform.

Project results

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